Last updated: 27th October 2026

Who we are

This website is run by Vinyl Shelter, 37 The Square, Earls Barton, Northamptonshire, NN6 0NA. We are the "data controller" for the personal information described below. You can contact us at sales@vinylshelter.com or on 01604 278425.

What information we collect

We only collect information you give us, for example when you place an order, contact us or visit our website. This includes your name, delivery address, email address, telephone number (if you provide it) and your order history. We do not store your payment card details.

Our website may also use tools to measure how it is used, such as page load times, how long visitors stay on a page and how they move around the site. This information is anonymous and is used to improve the site.

How we use your information, and why

To process and deliver your order, and to contact you about it. We do this because it is necessary to fulfil our contract with you.
To answer your questions and provide customer support. We do this because it is in our legitimate interests to look after our customers.
If you subscribe to our newsletter, we will use your email address to send you offers and news. We do this with your consent, and you can unsubscribe at any time using the link in any email.
To keep records for accounting and tax, and to comply with the law. We do this because we have a legal obligation.
To improve our website and services, using anonymous statistics. We do this because it is in our legitimate interests.

We do not sell your information to anyone.

Who we share your information with

Wix.com hosts our website and online shop. Your information is stored on their secure servers.
Payment providers. Payments made through our website are handled securely by the payment services offered through Wix, which meet the PCI-DSS standards for card security. We never see or store your full card details.
Our email service. If you subscribe to our newsletter, your email address is held by Email Blaster, the service we use to send our emails.
Royal Mail. We share your name, delivery address and email address with Royal Mail so that they can deliver your order and keep you informed about the progress of your delivery.

Orders placed through Discogs and PayPal are also subject to those companies' own privacy policies, as you need an account with them to use their services.

We only share what is needed for each purpose.

How long we keep your information

We keep order records for as long as the law requires for accounting and tax purposes (currently six years). Other information, such as emails to us, is deleted when it is no longer needed.

Your rights

Under UK data protection law you have the right to:

ask for a copy of the personal information we hold about you;
ask us to correct anything that is wrong;
ask us to delete your information (we may need to keep order records for the legal period above);
object to us using your information in certain ways, or ask us to restrict it;
or withdraw your consent to receive our newsletter at any time.

To use any of these rights, email sales@vinylshelter.com. We will reply within one month.

Complaints

If you are unhappy with how we have handled your information, please contact us first. You also have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk or on 0303 123 1113.

Changes to this policy

If we change this policy we will update the date at the top of this page.